Hi @Matvey-g88 . I'm sorry to inform you we can't sort this request, since it was made too early, and at the time you made it, the user wasn't inactive yet. ::: ::: Since I got Colombian time zone you'll see instead of 23:59 , 17:59 in those screens, but you must have in count that 17:59 here in Colombian is the same as 23:59 in england (official time zone of the server). Hence, you must interpret 17:59 as 23:59. Due to this minute of prematurity, I am not able to sort this request. Sorry again and regards, Licano.