yeah, but it's still 9 wraps in total that we need to process - if people replace 10 wraps or request 10 new wraps every 30 days then that would add up over time, only because they have a change of mind or want to try something new - 10 is just too many though, most people request no more than one or two. ideally people use the few wraps they have for a year or so, not request something new every week, which averagely speaking, seems to be the trend for you - I'll just close this issue as I am not looking to handle it