Banned or just noob?

[LeWoq]

My username is Heil0p with * or without at the ending and I have a question whether I am banned or not. Apparently, I have forgot my login/password and I can't enter ingame. Would be glad if someone could save me from such a situation by giving answer.

[Magnus]

@Callyretto
If you were banned, you wouldn't get to the login screen. So you've forgotten your password or username. Use the "Forgot password?" feature on the login screen.

[LeWoq]

@Magnus Tried that, it says that credentials are wrong, tried that already... Actually, I might get in the server as I have new pc, but I am not sure if I was banned 2 years ago or nah

[flusha]

@Callyretto said in Banned or just noob?:

@Magnus Tried that, it says that credentials are wrong, tried that already... Actually, I might get in the server as I have new pc, but I am not sure if I was banned 2 years ago or nah

Credentials are wrong message appears when you write your password false, to get it back use the recovery system with your registered e-mail.

[Tut]

Moved to an appropriate section

[LeWoq]

@flusha I know that you want to be helpful, but I can read and I have a feeling that my account isn't linked to my e-mail as this account is really old... I have a feeling like there MIGHT be a duplicate account and I am really concerned of that. If any admin is available to check in this matter, please pm me... I used to be the old MMC member and was in the UE for a while, recently got meself new pc (former literally burned) and it had saved password on it. @Magnus @SAES-HQ Thanks for assistance.
+Update, turns out I really am a noob
everything is good, hacked back in this account, thanks ;) ;) ;)